Acceptable Use Policy

Authenticate Staff Acceptable Use Policy
This Acceptable Use Policy describes actions that Authenticate Staff prohibits when any party uses the Authenticate Staff Services. The Authenticate Staff Services may not be used in any illegal, abusive or other manner that interferes with the business or activities of any other party. The following list gives examples of prohibited. This list is provided by way of example and should not be considered exhaustive.

You represent and warrant that the owners of the phone numbers you provide to Authenticate Staff, to which outbound messages and broadcasts are transmitted through the Services, have consented or otherwise opted-in to the receipt of such messages and broadcasts.  You agree that you will include clear opt-out/unsubscribe information on at least every fifth text message you send through Authenticate Staff's Services and otherwise adhere to the Consumer Best Practices Guidelines promulgated by the Mobile Marketing Association.  You further agree that any individual requesting "Do-Not-Call" ("DNC") status shall immediately be placed on your DNC accounts list and removed from your list of approved contacts used with the Authenticate Staff Services and the Authenticate Staff Sites. 

You agree to familiarize yourself with and abide by all applicable local, state, national and international laws and regulations and are solely responsible for all acts or omissions that occur under your account, including without limitation the content of the messages and broadcasts transmitted through the Authenticate Staff Services.  Without limiting the foregoing, you agree to familiarize yourself with the legalities of any messages, calls, broadcasts, and campaigns transmitted through the Authenticate Staff Services by visiting the following websites: Federal Trade Commission, Federal Communications Commission, DoNotCall Registry Info, The Telephone Consumer Protection Act ("TCPA"), the Federal Trade Commission, the Federal Communications Commission, the DNC list registry rules ( and various state laws, rules and regulations place restrictions on certain types of phone calls and text messages.  Authenticate Staff is in no way attempting to interpret any laws, rules, or regulations. 

This information is provided merely as a courtesy and is not intended to replace your responsibility to familiarize yourself with and abide by the legal requirements pertaining to your messages, broadcasts and campaigns prior to using the Authenticate Staff Sites or Services.  You are ultimately responsible to make your own informed decisions regarding your messages, broadcasts, and campaigns. You shall schedule campaigns responsibly and in a manner that is courteous to the recipients pursuant to local, state, national, and international calling time rules and regulations.  You are solely responsible for obtaining any rights or licenses to any data, including without limitation sound files, for inclusion in any outbound messages, broadcasts, and campaigns.  If you are unfamiliar or unclear on the legalities of any message, broadcast or campaign, you must consult with your attorney prior to your use of the Authenticate Staff Sites or Services.

You accept that the Services are provided for professional use only, and you agree that your use of the Authenticate Staff Sites or Services shall not include:

  • Sending unsolicited marketing messages or broadcasts (i.e. spam);
  • Sending any calls to life-line services, such as hospitals, fire, police, 911 or utility-related telephone numbers
  • Using strings of numbers as it is unlawful to engage two or more lines of a multi-line business
  • Harvesting, or otherwise collecting information about others, without their consent
  • Misleading others as to the identity of the sender of your messages or broadcasts, by creating a false identity, impersonating the identity of someone/something else or by providing contact details that do not belong to you
  • Transmitting, associating or publishing any unlawful, racist, harassing, libelous, abusive, threatening, demeaning, immoral, harmful, vulgar, obscene, pornographic or otherwise objectionable material of any kind
  • Transmitting any material that may infringe upon the intellectual property rights of third parties including trademarks, copyrights or other rights of publicity
  • Transmitting any material that contains viruses, trojan horses, worms, time bombs, cancel-bots or any other harmful/deleterious programs
  • Interfering with, or disrupting, networks connected to the Services or violating the regulations, policies or procedures of such networks
  • Attempting to gain unauthorized access to the Services, other accounts, computer systems or networks connected to the Services, through password mining or any other means
  • Interfering with another's use and enjoyment of the Services or Authenticate Staff Sites
  • Engaging in any other activity that Authenticate Staff believes could subject it to criminal liability or civil penalty/judgment.

  • You agree to provide legal contact information in any outbound campaign within the initial greeting message.  You further agree that Authenticate Staff is, under no circumstances, responsible for the contents and/or accuracy of your messages or broadcasts and Authenticate Staff will only transmit them on a basis of good faith that you use the Services in accordance with these Terms.  You will provide your own sound files for all outbound campaigns.  Authenticate Staff will not be liable for any misuse of the Services by you.  Authenticate Staff is not responsible for the views and opinions contained in any of your messages or broadcasts.


    If you have questions regarding this Agreement or wish to obtain additional information, please send an e-mail to